In some instances, there may be an upcoming release that aligns with your change requirements. In such cases, you can associate your change with an existing release rather than initiating a new one. However, if no suitable releases are available, you may need to create a new one for your change. This can be done by linking your change to a release from the navigation bar in Freshservice.
Quick guide to linking changes to releases:
- Go to any change from the Dashboard or the Changes tab.
- Scroll down and click Associations from the available tabs.
Alternatively, you can also click Associate dropdown list from the top menu. - Click Associate.
- From the available options, select Release.
The Associate a release section appears.
- Select New Release or Existing Release.
- If you want to link the change to an existing release, select the existing release from the list of available releases.
- If you want to link the change to a new release, fill in the form to create a new release.
- Click Associate.