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    Modern alternatives for Freshplugs

    Freshplugs modern alternative- Auto start timer app
    Auto start timer app Track time each agent spends on a particular ticket for effort analysis; the auto timer app eliminates the manual process of starting ...
    Fri, 19 Nov, 2021 at 3:56 PM
    Freshplugs modern alternative- Clone tickets
    Clone tickets app To quickly create duplicate tickets, we have a ticket clone app available in our marketplace. You can go to admin>apps>clone app (p...
    Fri, 19 Nov, 2021 at 12:59 PM
    Freshplugs modern alternative- Closure rule
    Restrict closure/resolution of tickets on non-completion of tasks with closure rule Service tickets are dependent on the associated tasks. If tasks are inc...
    Thu, 18 Nov, 2021 at 11:45 PM
    Freshplugs modern alternative- Expand ticket description
    Expand ticket description When ticket description crosses a default limit, the additional content is hidden under view more. Expanding the ticket descripti...
    Fri, 19 Nov, 2021 at 4:26 PM
    Freshplugs modern alternative- Retain requester app
    Retain requester app When a child ticket is created, the agent who creates the child ticket becomes the requester. The “Request for” attribute and set the ...
    Fri, 19 Nov, 2021 at 4:26 PM
    Freshplugs modern alternative- TeamViewer app
    Agents may require secure remote access to the requester’s devices to enhance the requester’s engagement and to resolve the issues faster. Freshservice flex...
    Fri, 19 Nov, 2021 at 3:43 PM
    Freshplugs modern alternative- Ticket conversation customization app
    Ticket conversation customization app Admins can now ensure that agents view the latest conversation top with the Ticket conversation customization app. To...
    Mon, 22 Nov, 2021 at 11:03 PM
    Freshplugs modern alternative- Ticket due by property customization
    Ticket due by property customization app Agents can extend/edit due by time on the ticket details page. To ensure that agents cannot change the service lev...
    Fri, 19 Nov, 2021 at 1:22 PM
    Freshplugs modern alternative-Customize from an email app
    Customize from an email app Based on a ticket category, we can automate the “from” email in replies/forward by the “customize From email” application. You ...
    Fri, 19 Nov, 2021 at 3:22 PM
    Freshplugs modern alternative-Detailr app
    Show additional requester information with Detailr app While resolving a requester query, the agent must know details about the requester. Some requester p...
    Fri, 19 Nov, 2021 at 12:12 AM
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