Expand ticket description
When ticket description crosses a default limit, the additional content is hidden under view more. Expanding the ticket description app will ensure the agent can consume the holistic context as soon as they move to the ticket details page without viewing more options. You can easily install the app from admin>app>expand ticket description. Learn more
If you cannot find a modern alternative to Freshplugs in the above list or face any issue configuring the above, please feel free to reach us at firstname.lastname@example.org.