Solution home User Guide - Agent

Tickets

Keyboard Shortcuts to Your Service Desk

Tue, 10 Jul, 2018 at 3:50 PM
Ticket Shortcuts

Mon, 9 Jul, 2018 at 11:07 AM
Working with Tickets

Fri, 15 Nov, 2019 at 3:36 PM
Filtering Tickets

Thu, 25 Jul, 2019 at 7:49 AM
Viewing and Updating Tickets

Mon, 29 Jul, 2019 at 7:40 PM
Assigning Tickets

Mon, 22 Jul, 2019 at 3:33 PM
Viewing Assigned Tasks

Fri, 1 Mar, 2019 at 11:28 AM
Adding Tasks

Mon, 9 Jul, 2018 at 11:16 AM
Associating Assets to Incidents

Tue, 19 Nov, 2019 at 12:04 PM
Adding Private Notes

Mon, 22 Jul, 2019 at 3:06 PM

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