Before you start scanning your network for assets, you have to download and install Freshservice Probe application on one of the systems in your network. ...
Mon, 26 Sep, 2022 at 11:53 PM
With the Freshservice-SCCM Integration, you can sync your Hardware, Software inventory and User information available in SCCM with the Freshservice. SCC...
Fri, 13 Sep, 2019 at 6:38 PM
When the Discovery Probe is downloaded from Admin -> Discovery -> Probe tab and run for the first time, you will have to perform a series of steps ...
Wed, 31 Jul, 2019 at 6:44 PM
The Freshservice Probe lets you discover and manage all SNMP (v1, v2 & v3) devices on your network in the Assets database. The SNMP Devices ...
Mon, 8 Nov, 2021 at 3:40 PM
Once you have the Freshservice Probe up and running on one of your workstations, the ‘Results’ screen of the Discovery Probe is displayed. This screen is cl...
Mon, 6 Sep, 2021 at 5:47 PM
Troubleshooting error messages in Discovery Probe: Here are the troubleshooting steps for some of the common errors. Please note that if you are tryi...
Thu, 13 Oct, 2022 at 5:26 PM
The Freshservice Discovery tools can be used to assign devices to your users automatically. This will allow you to keep the asset assignment details always ...
Tue, 3 Sep, 2019 at 6:23 PM
The user details in AD cannot be synced to Freshservice more than once a day using the default schedule in the discovery probe. You can configure custom sch...
Thu, 4 Apr, 2019 at 11:45 AM
One of the things you can do with Freshservice Probe is import requesters from your Active Directory. By default, Probe maps the following AD fie...
Fri, 4 Mar, 2022 at 7:27 PM
When you install the SCCM integration, the Freshservice Discovery Probe syncs the device, software and user information from a set of default views and colu...
Thu, 12 Jan, 2023 at 9:50 AM
