Note: If you need more help, sign up for our complimentary product consultation program and schedule 1:1 sessions with our solution specialists. Hope yo...
Fri, 24 Feb, 2023 at 4:53 PM
Here's the extensive list of dynamic placeholders you could use for automations, canned responses, email notifications, etc Tickets Placeholders ...
Wed, 27 Mar, 2019 at 11:17 AM
Note: We've updated our pricing and packaging. This feature is available on Blossom, Garden, Estate & Forest plans for customers who signed up befo...
Thu, 1 Dec, 2022 at 11:54 AM
Note: If you have signed up on or after 12th December 2022, please refer to this section for managing agents in Freshservice. You can add all your tech...
Thu, 15 Dec, 2022 at 5:36 PM
The Discovery Probe lets you scan and discover all the hardware and software assets in your network. In addition to identifying new items, it also runs sche...
Mon, 6 Sep, 2021 at 5:48 PM
Freshservice is a cloud-based service desk app that can be accessed through a web browser or as a mobile app. Here's a list of prerequisites to make su...
Thu, 7 Oct, 2021 at 6:39 PM
Note: We've updated our pricing and packaging. This feature is available on Estate & Forest plans for customers who signed up before Nov 2nd 2020. ...
Thu, 1 Dec, 2022 at 11:54 AM
The following are the timezones supported by Freshservice to import requesters from CSV files. Value to Be Provided in Import/Export Corresponding Time Z...
Fri, 10 Jan, 2020 at 5:11 PM
Language Code (and value in in Import/Export) Language ar Arabic ca Catalan cs Czech cy-GB Welsh da Danish de German en English ...
Fri, 22 Apr, 2022 at 1:51 PM
Note: We've updated our pricing and packaging. This feature is available on Forest plans for customers who signed up before Nov 2nd 2020. Audit log...
Thu, 1 Dec, 2022 at 11:54 AM
