Note: If you need more help, sign up for our complimentary product consultation program and schedule 1:1 sessions with our solution specialists. Hope yo...
Sun, 1 Dec, 2024 at 8:33 PM
This article outlines how Freshservice supports multi-language translation and provides detailed information on how translation functions across various par...
Wed, 2 Apr, 2025 at 10:57 AM
Note: You are viewing Freshservice documentation. For Freshservice for MSPs, visit the MSP Support Portal. Here's the extensive list of dynamic plac...
Tue, 1 Jul, 2025 at 12:26 PM
Note: You are viewing Freshservice documentation. For Freshservice for MSPs, visit the MSP Support Portal. Note: If you have signed up on or after 12th ...
Tue, 1 Jul, 2025 at 1:10 PM
The Discovery Probe lets you scan and discover all the hardware and software assets in your network. In addition to identifying new items, it also runs sche...
Mon, 6 Sep, 2021 at 5:48 PM
Freshservice is a cloud-based service desk app that can be accessed through a web browser or as a mobile app. Here's a list of prerequisites to make sur...
Thu, 7 Oct, 2021 at 6:39 PM
Your service desk sends and receives a ton of emails every day. And Freshservice’s email servers have you covered for all your incoming and outgoing mail. T...
Wed, 11 Jun, 2025 at 3:03 PM
The following are the timezones supported by Freshservice to import requesters from CSV files. Value to Be Provided in Import/Export Corresponding Time Z...
Fri, 10 Jan, 2020 at 5:11 PM
Language Code (and value in in Import/Export) Language ar Arabic ca Catalan cs Czech cy-GB Welsh da Danish de German en English ...
Fri, 22 Apr, 2022 at 1:51 PM
Audit log maintains a list of all changes made under the Admin section of your service desk. Use Audit log to identify the trail of changes for reference du...
Sun, 9 Feb, 2025 at 12:44 PM