Solution home Getting started with Freshservice

User Management

Understanding Full-time vs. Occasional agents

Tue, 24 Nov, 2020 at 9:33 AM
Setting up a Password Policy in Freshservice

Fri, 27 Oct, 2017 at 4:14 PM
Adding Custom Fields for Users (Requesters & Agents) in Freshservice

Wed, 19 Jun, 2019 at 4:28 PM
Adding requesters in Freshservice

Mon, 7 Dec, 2020 at 9:33 AM
Importing requesters from a CSV file

Fri, 27 Oct, 2017 at 4:12 PM
Guidelines to importing requesters from CSV files

Thu, 19 Apr, 2018 at 3:41 AM
Create & Manage Requester Groups

Fri, 3 Apr, 2020 at 10:23 AM
Adding custom fields for requester departments

Fri, 27 Oct, 2017 at 4:14 PM
Setting agent roles and permissions

Tue, 7 Jul, 2020 at 5:11 PM
Importing Agent Information

Mon, 10 Feb, 2020 at 11:26 AM

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