You can construct report filters using default/custom ticket fields. Freshservice also allows you to add ticket fields as additional columns to the report’s tabular data. You can view the list of supported fields by clicking on ‘Add fields’.
How to get the ticket property fields data from a report?
Modified on: Thu, 7 May, 2020 at 5:07 PM
Did you find it helpful? Yes No
Can you please tell us how we can improve this article?
