What are Cookies?
Cookies are small pieces of information stored on your hard drive, not on Freshservice. Cookies set by the website owner (in this case, Freshworks) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., like advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and when it visits certain other websites.
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our product to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target our users' interests to enhance our product's experience. Third parties serve cookies through our product for analytics purposes. This is described in more detail below.
Cookies served through our product
The specific types of first and third-party cookies served through our product, and the purposes they perform are described in the table below.
List of cookies
Freshservice internal cookies