Announcements are important for IT departments to communicate with their users about upcoming events, such as server migrations, scheduled maintenance, and other important updates. With Freshservice, IT teams can easily create and post announcements for all their users to see.
Announcements are prominently displayed on the right pane of the Home tab, ensuring that users see them as soon as they log into Freshservice. And even if you're not currently logged in, you can still view the latest announcements on your organization's Freshservice portal.
Check out our article on scheduling and posting announcements in Freshservice for more tips and tricks on how to get the most out of Freshservice, and be sure to visit our knowledge base.