Freshservice provides the option to create announcements on the portal to keep users posted on important information. Please click on the announcement button in the dashboard. In the slide-out panel that appears, you can create a new announcement, schedule it for a future date and specify who the announcements should be visible to.
How do I share updates with my agents and end users, when I need to let everyone know of something important going on within the organisation?
Modified on: Wed, 18 Sep, 2019 at 5:41 AM
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