Support : Freshservice

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Setting up Freshservice for the first time? Here's all that you need.
Guides

Want to train your admins, agents or end-users? These guides will come in handy.
Video Library

Looking for product and feature demos? Our video library here is your one-stop solution.
API Docs

Need APIs to extend Freshservice's functionality? Our documentation here covers it all.

Solutions

Explore guides and best practices to setup all the solutions offered by Freshservice.

Get started Setup your support channels, end-user portal, Freshthemes, and more. IT Service Management Setup your ITIL modules and AI-powered Virtual Agent, gamify your agent experience, and more. Enterprise Service Management Setup ESM with employee onboarding, access controls, and more. IT Asset Management Discover and manage your hardware, software, SaaS applications, contracts, purchase orders and more. IT Operations Management Manage your infrastructure with Alert management, Orchestration Center, and more. Project Management Manage all your IT business and software rollout projects in one place. Managed Service Provider Support and manage all your clients from a single platform. Platform Use Automation, Analytics, Custom objects, and Freshworks organization to unleash the power of our platform. Apps and Integrations Extend your service desk solution across all the tools you use with our Marketplace apps. Security and Policies Learn how we protect your data with GDPR, HIPAA, and other security policies.

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Quick Links

Release Notes Stay on top of what's new with Freshservice with our monthly product updates.

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