Service Health Monitoring

TABLE OF CONTENTS Summary Why Service Health Monitoring? Functionalities that you can make use of How does Freshservice Service Health Monitoring work...

TABLE OF CONTENTS Summary Option 1 – Create a service and map monitoring tools to it Option 2 – Associating a monitoring tool with one or more services ...

Once you map a monitoring tool to multiple services, Freshservice evaluates alerts received in the Alert Management module to see if they qualify to be ass...

Summary There are two ways to delete a service: Via the Service List page Via Inventory Let's explore both in detail. Deleting a service via t...

Introduction In Freshservice, the health of any service is denoted through two states i.e. 'Operational' and 'Needs Attention'. The health ...

You can perform the bulk updates on services via the Inventory page. This is made possible since Service is also a CI type. Kinds of updates you can exec...