SSO

• What is the encryption used in Freshservice SSO and what are the parameters that I need to pass?

  Tue, 17 Sep, 2019 at 12:15 AM
• Why am I getting a 'Fingerprint Mismatch' error when trying to configure my SAML SSO? While setting up SSO for your freshservice Account, you would enter a Fingerprint, which is a shared secret key to be used during authentication.

  Tue, 17 Sep, 2019 at 12:15 AM
• Why am I getting a 'Login unsuccessful' error on the AD SSO?

  Tue, 17 Sep, 2019 at 12:16 AM
• Why are my agents not able to login through AD SSO?

  Fri, 21 Apr, 2023 at 12:01 PM
• Why are my agents logged back into the portal automatically after they log out?

  Fri, 9 Jun, 2023 at 9:58 AM