Due to a recent update by Letsencrypt, their root certificate Identrust-DST-Root-CA-x3 will not be valid from 30th September 2021. If you are using a custom...
Wed, 29 Sep, 2021 at 10:48 PM
Google and Microsoft are going to deprecate support for username and password based authentication for email. Going forward, only OAuth-based authentication...
Wed, 7 Dec, 2022 at 6:38 PM
We are migrating some of our systems and features to an upgraded system for improved services and an uninterrupted IT service management experience. The ...
Mon, 14 Nov, 2022 at 5:06 AM
We are migrating some of our features and offerings to an upgraded version. The details of these upcoming migrations and their impact are listed below. D...
Wed, 31 May, 2023 at 5:31 PM
Note: Please ensure that you read this article in its entirety and understand the actions that you may have to take. We are making changes to some of o...
Wed, 7 Jun, 2023 at 1:47 PM
Note: Please ensure that you read this article in its entirety and understand the actions that you may have to take. We are making changes to some of o...
Mon, 8 Apr, 2024 at 5:21 PM
Note: Please ensure that you read this article in its entirety and understand the actions you may have to take. We are making changes to some of our sy...
Tue, 29 Oct, 2024 at 3:20 PM
Note: Please read this article in its entirety and make a note of the actions you may have to take. Freshservice is implementing changes/upgrades to ...
Tue, 22 Apr, 2025 at 3:31 PM
Freshservice is implementing changes/upgrades to some of its systems and features to provide improved services and an uninterrupted IT service management ex...
Thu, 19 Jun, 2025 at 11:24 AM
