Provide users the ability to enrich alert data with additional information by setting up custom fields. Capture additional details from incoming payloads beyond the default fields, such as message, priority, and tags. Provide better context, improve prioritization, and enable smarter automation.
TABLE OF CONTENTS
Add custom field
To add a custom field to the alert management system,
Go to Admin Settings > Workspace > IT Operations Management > Alert Field Manager.
This opens the Alert Field Manager page.
Drag and drop the field of your choice from the left side panel.
This brings up the field properties panel.
Fill in the field properties and click .
This creates the custom field.Click . This adds the new custom field to the alert management system.
Map custom field to alerts
Similar to default fields, custom fields can also be mapped to alerts. Go to IT Operations Management > Monitoring Tools and open the monitoring tool of your choice. Go to the monitoring tools integrations page. Select the newly added custom field for an existing integration and select from an existing payload field. This will map the custom field to bring in additional context for your alerts page.
