The following modules will be copied to your Sandbox account:
Business Hours
Departments & department fields
Requesters - (Reporting managers/Department head/Approvers/members of the CAB)
Requester Fields
Roles & Permissions
Agents
Groups
CAB
Locations
Form Fields(Tickets/Problems/Changes/Releases)
Service Catalog
SLA policies
Workflow Automator(All Modules)
Change lifecycle
