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Freshservice for MSP Yes, you would be able to view the tasks based on the agent by clicking on the tasks icon on the navigation header and view the tasks based on the group or agent assigned to the task.
Do we have a filter to view the tasks for an agent?
Yes, you would be able to view the tasks based on the agent by clicking on the tasks icon on the navigation header and view the tasks based on the group or agent assigned to the task.