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Freshservice for MSP Yes, using the API mentioned in this link(https://api.freshservice.com/v2/#create_child_ticket) , you would be able to create a child ticket to an existing Incident ticket
Is there an API existing for Parent-Child association?
Is there an API existing for Parent-Child association?
Yes, using the API mentioned in this link(https://api.freshservice.com/v2/#create_child_ticket) , you would be able to create a child ticket to an existing Incident ticket