Major Incident Management

Note: This module will be available in Beta June 10, 2023 onwards. What is a Major Incident? A major incident is an incident that destabilizes a business....

Note: Read this if you are an Admin of your IT workspace As the Admin of your organization’s Freshservice instance, you first need to make arrangements ...

Note: This feature will be available in Beta from June 10, 2023 onwards. Existing users of Freshstatus We are working towards migrating your data from ...

Note: This feature will be available in beta from June 10, 2023 onwards. Efficient collaboration is key to efficient incident remediation. Freshservice ...