Admin Settings Admin settings allows you to configure your service desk based on your requirements. For easier understanding, the Admin Settings has b...
Mon, 21 Aug, 2023 at 4:31 PM
General Settings Helpdesk Rebranding You can completely customize your service desk for requesters logging into your self-service portal as well as you...
Fri, 8 Apr, 2022 at 5:00 PM
Helpdesk Productivity Workflow Automator Workflow Automator allows you to automate all the repetitive tasks and manual processes that you perform on...
Fri, 8 Apr, 2022 at 4:58 PM
You've landed on our support article. If you are looking to learn about Asset Management in Freshservice, check out our Asset Management page. Product...
Thu, 24 Oct, 2024 at 11:51 PM
Requesters This page lets you handpick a set of requesters and add them to your help desk. These requesters will have selective privileges to submit reques...
Fri, 27 Aug, 2021 at 3:41 PM
Go to Admin > Account (under Account Settings) > click on the Export button on this page, to receive the data. The export of the entire helpdesk d...
Tue, 22 Jun, 2021 at 2:23 PM
Freshservice is rolling out a newly revamped admin page with easier navigation and simpler organization of admin components. Please find the details of the ...
Wed, 2 Aug, 2023 at 7:51 PM
