You can configure Freshservice to provide SAML Single Sign-On for your users. This way, they do not have to provide separate login credentials for Freshserv...
Thu, 30 Jan, 2020 at 7:56 AM
The authentication method described here will be deprecated soon. We recommend using the method described in this solution for increased security. ...
Thu, 1 Dec, 2022 at 12:27 PM
Note: If you've signed up with the Freshworks Suite of Products from February 2020, you can configure Azure AD Single Sign-On for Freshservice...
Tue, 7 Jul, 2020 at 4:40 PM
The Single Sign-On capability in Freshservice lets the users arriving at your support portal login with their Twitter/Facebook/Google credentials. This sav...
Thu, 26 Aug, 2021 at 2:59 PM
Here's how you can configure ADFS SAML SSO for your users. Step 1: On your ADFS Server, Open up AD FS Management. Step 2: Right click on Re...
Tue, 28 Nov, 2017 at 10:24 AM
Here's how you can get the SHA-256 fingerprint from the admin console of the Identity Provider. Azure
Go to your Azure portal
Navigate to Azu...
Wed, 24 May, 2017 at 4:00 PM
Note: We've updated our pricing and packaging. This feature is available on Blossom, Garden, Estate & Forest plans for customers who signed up befo...
Tue, 17 Nov, 2020 at 11:08 AM
This article describes the process to set up JWT SSO in Freshservice for authentication using the Active Directory. A script will need to be hosted in the I...
Mon, 12 Jul, 2021 at 1:09 PM
