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    Single Sign On and Remote Authentication

    Single Sign-On for Freshservice using SAML
    You can configure Freshservice to provide SAML Single Sign-On for your users. This way, they do not have to provide separate login credentials for Freshserv...
    Thu, 30 Jan, 2020 at 7:56 AM
    Setting Up Active Directory Single Sign On (SSO) for Remote Authentication
    The authentication method described here will be deprecated soon. We recommend using the method described in this solution for increased security. ...
    Thu, 1 Dec, 2022 at 12:27 PM
    Setting up Microsoft Azure AD Single Sign-on in Freshservice
    Note: If you've signed up with the Freshworks Suite of Products from February 2020, you can configure Azure AD Single Sign-On for Freshservice...
    Tue, 7 Jul, 2020 at 4:40 PM
    Single Sign On / Remote Authentication in Freshservice
    The Single Sign-On capability in Freshservice lets the users arriving at your support portal login with their Twitter/Facebook/Google credentials. This sav...
    Thu, 26 Aug, 2021 at 2:59 PM
    Configuring ADFS for Freshservice with SAML 2.0
    Here's how you can configure ADFS SAML SSO for your users. Step 1: On your ADFS Server, Open up AD FS Management. Step 2: Right click on Re...
    Tue, 28 Nov, 2017 at 10:24 AM
    Finding the SHA-256 fingerprint from your Identity Provider (Azure, Okta and Onelogin)
    Here's how you can get the SHA-256 fingerprint from the admin console of the Identity Provider.  Azure Go to your Azure portal Navigate to Azu...
    Wed, 24 May, 2017 at 4:00 PM
    Active Directory Integration
    Note: We've updated our pricing and packaging. This feature is available on Blossom, Garden, Estate & Forest plans for customers who signed up befo...
    Tue, 17 Nov, 2020 at 11:08 AM
    Configure Active Directory SSO With JSON Web Token
    This article describes the process to set up JWT SSO in Freshservice for authentication using the Active Directory. A script will need to be hosted in the I...
    Mon, 12 Jul, 2021 at 1:09 PM
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