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    Get started with Assets

    Different Types of Assets/Configuration Items in Freshservice
    We've updated our pricing and packaging. This feature is available on Garden, Estate & Forest plans for customers who signed up before Nov 2nd 2020 ...
    Thu, 1 Dec, 2022 at 12:52 PM
    Adding Depreciation to assets in Freshservice
    In Freshservice, depreciation can be calculated in three modes - Declining balance, Straight Line and Sum-of-years-digits method. Based on these three model...
    Thu, 1 Dec, 2022 at 12:53 PM
    Adding a New Asset/Configuration Item to Your Service Desk
    We've updated our pricing and packaging. This feature is available on Garden, Estate & Forest plans for customers who signed up before Nov 2nd 2020 ...
    Wed, 4 Nov, 2020 at 11:00 AM
    Importing Assets
    You can create or update assets in bulk by importing a CSV file. Here are some general guidelines on importing the assets.  Preparing for first time Ass...
    Mon, 20 Aug, 2018 at 7:43 PM
    Viewing Information About Configurations Items in Freshservice
    We've updated our pricing and packaging. This feature is available on Garden, Estate & Forest plans for customers who signed up before Nov 2nd 2020 ...
    Wed, 4 Nov, 2020 at 11:01 AM
    Updating Assets in Bulk
    Asset managers often need to update the properties of a group of assets. Updating these assets one at a time can be tiresome, especially if there are more t...
    Wed, 3 May, 2023 at 10:49 AM
    Asset Filters and Views
    The Assets module shows all the assets in your helpdesk as a list. By default, the All Assets view is selected and lists all the assets in the helpdesk with...
    Wed, 10 May, 2023 at 10:42 AM
    Customizing Columns in Assets list page
    The Assets page displays all the assets in your helpdesk as a list. By default, the following columns are displayed: Name Type Location Used By Depart...
    Wed, 3 May, 2023 at 12:35 PM
    Understanding the different Asset States
    We've updated our pricing and packaging. This feature is available on Garden, Estate & Forest plans for customers who signed up before Nov 2nd 202...
    Wed, 4 Nov, 2020 at 10:58 AM
    Assigning assets to different users and departments
    Freshservice lets you assign assets to different departments and users in your organization. It makes it easy for department heads and managers to control...
    Mon, 24 Apr, 2023 at 4:45 PM
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