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    Get started with Assets

    Different Types of Assets/Configuration Items in Freshservice
    We've updated our pricing and packaging. This feature is available on Garden, Estate & Forest plans for customers who signed up before Nov 2nd 2020...
    Thu, 1 Dec, 2022 at 12:52 PM
    Adding Depreciation to assets in Freshservice
    In Freshservice, depreciation can be calculated in three modes - Declining balance, Straight Line and Sum-of-years-digits method. Based on these three model...
    Thu, 1 Dec, 2022 at 12:53 PM
    Adding a New Asset/Configuration Item to Your Service Desk
    We've updated our pricing and packaging. This feature is available on Garden, Estate & Forest plans for customers who signed up before Nov 2nd 2020...
    Wed, 4 Nov, 2020 at 11:00 AM
    Importing Assets
    You can create or update assets in bulk by importing a CSV file. Here are some general guidelines on importing the assets.  Preparing for first time Ass...
    Mon, 20 Aug, 2018 at 7:43 PM
    Viewing Information About Configurations Items in Freshservice
    We've updated our pricing and packaging. This feature is available on Garden, Estate & Forest plans for customers who signed up before Nov 2nd 2020...
    Wed, 4 Nov, 2020 at 11:01 AM
    Updating Assets in Bulk
    Asset managers often need to update properties of a group of assets. Updating these assets one at a time can be tiresome, especially if there are more than ...
    Mon, 6 May, 2019 at 12:19 PM
    Asset Filters and Views
    The Assets module shows all the assets in your helpdesk as a list. By default, the "All Assets" view is selected and lists all the assets in the h...
    Thu, 31 Jan, 2019 at 11:49 AM
    Customizing Columns in Assets list page
    The Assets page displays all the assets in your helpdesk as a list. By default, the following columns are displayed: Display Name CI Type Location Used...
    Mon, 6 May, 2019 at 2:49 PM
    Understanding the different Asset States
    We've updated our pricing and packaging. This feature is available on Garden, Estate & Forest plans for customers who signed up before Nov 2nd 20...
    Wed, 4 Nov, 2020 at 10:58 AM
    Assigning assets to different users and departments
    Freshservice lets you assign assets/CIs to different departments and users in your organization. It makes it easy for department heads and managers to con...
    Fri, 20 Jan, 2023 at 4:13 PM
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