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    Solution home Getting started with Freshservice

    Form fields and Form templates

    • Setting up form fields for tickets, problems, changes and releases
      Wed, 25 Nov, 2020 at 12:59 PM
    • Using Dependent Fields with Tickets, Problems, Changes and Releases
      Tue, 17 Nov, 2020 at 10:52 AM
    • Different types of ticket fields and what they do
      Wed, 16 Dec, 2020 at 2:18 PM
    • Understanding Dependent Fields
      Tue, 17 Nov, 2020 at 10:52 AM
    • Customizing Helpdesk Statuses
      Mon, 24 May, 2021 at 1:21 PM
    • Using Dynamic Sections in Ticket Forms
      Tue, 17 Nov, 2020 at 10:53 AM
    • Creating Ticket and Change Template
      Fri, 12 Apr, 2019 at 6:10 PM
    • Create No-Code Dynamic Forms with Business Rules
      Mon, 9 Aug, 2021 at 6:14 PM
    • Setting up rich-text sections with content fields
      Wed, 25 Nov, 2020 at 12:59 PM
    • Setting up Multi-Select Dropdown for Incident, Service Catalog and Change Forms
      Thu, 27 May, 2021 at 10:17 AM
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