Note: We've updated our pricing and packaging. This feature is available on Estate & Forest plans for customers who signed up before Nov 2nd 2020. ...
Mon, 2 Nov, 2020 at 10:06 PM
In most help desks, problems that are getting reported for the first time have possible workarounds or solutions already. The technician who has been assign...
Mon, 18 Nov, 2019 at 4:08 PM
Note for customers who signed up before Nov 2nd 2020 and are on the previous pricing plans: We've updated our pricing and packaging. This feature is a...
Fri, 4 Dec, 2020 at 11:58 AM
Often, you might want to bring in your specific help desk workflows into your problem statuses. For example, a problem might need specific inputs from yo...
Thu, 1 Dec, 2022 at 11:38 AM
