Note: This feature is not available yet and will be enabled in the upcoming days for accounts created after the 12th of December 2022. 

You can restrict a workspace to only the agents/admins explicitly added to the workspace to protect sensitive employee data. Even account-wide admins will not be able to administer restricted workspaces unless they’re explicitly added as admins within those workspaces.


Go to Workspace settings > Your workspace > More options () > Convert to restricted workspace > Click on Proceed


Please note: The workspace should have at least one workspace admin to be converted to a restricted workspace, as the account admins won't be able to access the workspace after the workspaces have been restricted