How to view service items that aren’t published but saved as draft?
Modified on: Tue, 4 Apr, 2023 at 10:50 AM
To view service items that are saved as draft and not yet published in Freshservice, follow these steps:
- Navigate to Admin.
- Under the Service Management section, go to the Service Request Management sub-section, and click on the Service Catalog option.
- Click on the dropdown next to All Service Items and select Drafts.
- You can see the list of service items that aren’t published but saved as draft.
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