You can log in to your Freshservice account use the Login option located at the top-right corner of your Freshservice portal. You can access your account through the URL yourcompanyname.freshservice.com or your custom vanity URL if you've set one up.

Enter your email address and password on the login page to access the helpdesk. If you've enabled Single Sign-On (SSO) or Google login, you'll be redirected to the corresponding authentication site, where you can enter your credentials to log in.


For Freshworks org accounts, you can configure multiple authentication modes, including SSO and Freshworks credentials, which is beneficial for managing users from various domains.


Using Freshservice URL:



Using Freshworks URL: