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Setup a cloud-based call center across 40 countries within minutes.
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Align your sales and marketing teams to create better experiences with an all-in-one CRM.
Freshteam
Recruit and onboard top talent. Manage all employee data and time off in one place.
Freshworks Neo
Customize, extend, and unify experiences for your business.
Freshsurvey
Collect customer feedback for free without compromising on the essentials.
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Support Guide: IT and Employee Service Management
XLA Policies
XLA Policies
Thu, 7 May, 2026 at 10:43 AM
Experience Level Agreements (XLAs)
Thu, 14 May, 2026 at 10:58 AM
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