Surveys
Set up surveys on Freshservice to trigger well-devised surveys and capture insights to drive different facets of your organization. Collect feedback outside ticket lifecycles to pay attention to key metrics such as service quality, employee satisfaction, and process effectiveness. Track trends over time, and prioritize initiatives based on user feedback.
Note: The migration of existing accounts to the new Freshservice Survey module is expected to be completed by 31st May, 2025. Learn more about migration fro...
Thu, 12 Jun, 2025 at 2:31 PM
Set up surveys in Freshservice to capture insights on the various ongoing operations inside your organization. Collect feedback outside ticket lifecycles to...
Thu, 12 Jun, 2025 at 2:12 PM
