Reports

• What does the red and green arrow in the default reports signify and how is the percentile calculated?

  Wed, 18 Sep, 2019 at 2:02 PM
• How to find the first response status of a ticket for which there is no first response given?

  Thu, 7 May, 2020 at 5:15 PM
• How to run report on Top 10 tickets with the oldest updates?

  Wed, 18 Sep, 2019 at 2:03 PM
• Is it possible to filter a report by OS version?

  Wed, 18 Sep, 2019 at 2:04 PM
• How are backlog tickets in the reports calculated?

  Tue, 25 Jul, 2023 at 5:27 PM