Ticketing Workflow

• On what timezone are the ticket counting timers based?

  Wed, 18 Sep, 2019 at 4:01 PM
• Why am I unable to update the ticket properties in Freshservice/Freshservice for Business Teams?

  Tue, 18 Nov, 2025 at 5:39 PM
• Why can I not link a child ticket to a parent ticket in Freshservice?

  Fri, 18 Oct, 2024 at 11:32 AM
• Why is my ticket list view page not loading?

  Wed, 18 Jan, 2023 at 3:03 PM
• How to avoid email replies from creating duplicate tickets in Freshservice?

  Mon, 30 Jan, 2023 at 11:25 AM