Skip to main content
Support Home
Products
Freshservice
Streamline your IT service and manage internal requests from your employees.
Freshdesk
Empower your support team to work together and resolve customer issues faster.
Freshchat
Engage with website visitors and product users for sales and customer success.
Freshcaller
Setup a cloud-based call center across 40 countries within minutes.
Freshsales
Align your sales and marketing teams to create better experiences with an all-in-one CRM.
Freshteam
Recruit and onboard top talent. Manage all employee data and time off in one place.
Freshworks Neo
Customize, extend, and unify experiences for your business.
Freshsurvey
Collect customer feedback for free without compromising on the essentials.
Resources
Community
Freshworks product how-tos, peer support and thought leadership
Video Library
Here's a collection of all our videos categorized under different playlists.
Agent Training
Need to train your new agents on Freshdesk? Enroll them in the Academy
Freshservice for MSPs
Login
Login
Support home
›
Resources
Community
›
Video Library
›
Agent Training
›
Products
Freshservice
›
Freshdesk
›
Freshchat
›
Freshcaller
›
Freshsales
›
Freshteam
›
Freshworks Neo
›
Freshsurvey
›
Freshservice for MSP
›
Solution home
Freshservice FAQs
Problem
How can the notification sent to the requester of a closed ticket be turned off in Freshservice?
Mon, 10 Apr, 2023 at 11:07 AM
of the problem. Adding notes to the problem generates a notification. Is this something that can be stopped.
Tue, 17 Sep, 2019 at 4:45 AM
Can we use automation for problems in Freshservice?
Mon, 22 May, 2023 at 9:27 AM
Can we add a task to a problem through automation?
Tue, 17 Sep, 2019 at 4:47 AM
Can we trigger automation for all the tickets associated with the problem?
Tue, 17 Sep, 2019 at 4:47 AM
< Previous
1
2
3
4
5
6
Next >