Note: This feature works the same across all Freshservice products. Some screenshots or articles may reflect older designs, but the functionality remains un...
Tue, 18 Nov, 2025 at 8:08 PM
Freshservice and MS Teams integration has been elevated further to enable real-time ticket collaboration. The collaboration feature brings complete context ...
Mon, 12 Feb, 2024 at 2:00 PM
Summary Resolve incidents faster by collaborating from within the Ticket details page with Zoom Meetings. Freshservice enables users to collaborate using ...
Fri, 21 Nov, 2025 at 5:22 PM
Freshservice and Slack integration have been elevated further to enable real-time ticket collaboration. The collaboration feature brings complete context to...
Mon, 12 Feb, 2024 at 2:00 PM
Note: This feature is only available for the Pro and Enterprise customers. Freshservice introduces an enhanced collaboration feature, enabling users to...
Mon, 12 Feb, 2024 at 2:00 PM