Freshservice lets you post announcements to share updates with agents and end-users. This is particularly helpful for bringing teams up to speed with new re...
Mon, 3 Jun, 2024 at 3:35 PM
Notifying users at the right time can improve response and resolution times. In addition to receiving updates on Freshservice activities through emails, age...
Tue, 25 Feb, 2025 at 5:23 PM
