- Create an RC group.
- Create an RC. Generate a token
- Get an RC image or log a DO ticket.
- SSH into the RC using the default credentials
- Once logged in, you should see this menu.
- Fix the NTP, time zone, global logging level or TLS configuration as needed.
- Input your device42 URL, Name the remote collector and input a token. Note: The name must be in this format: YourDomain.freshservice.com. If you are copying and pasting you must strip out https://
- Input your token.
Note: After pasting your token, hit tab to leave the focused window and hit save. Do not add extra characters to the token. - Register the RC
- If the connection fails you will receive the following error:
- If your connection is successful, you will receive a success message.
- You should now see the remote collector show up in your instance.
How to install a Remote Collector?
Modified on: Mon, 10 Nov, 2025 at 8:11 PM
Did you find it helpful? Yes No
Can you please tell us how we can improve this article?