If you are unable to generate reports in the tabular data format in Freshservice, it may be due to the following reasons:
1. Product limitations: Freshservice only allows for exporting full reports in PDF format. If you are trying to export a report in tabular data format, this may not be possible due to the limitations of the platform.
2. Account limitations: If your Freshservice account was signed up after June 1, 2021, you may not have access to the tabular data format due to the APP_LIMIT set by Freshservice. This Fair Usage Policy (FUP) limits certain features for newer accounts.
If you are experiencing any issues with generating reports in Freshservice, we recommend reaching out to the Freshservice support team by dropping an email to [email protected] for further assistance. They will be able to provide you with more information on the limitations of the platform and help you find alternative solutions to meet your reporting needs.
