Workspaces will be enabled for all the accounts except for the following set: 


Category of accounts 

Action plan 

MSP mode enabled (Single & Multi MSP)

Workspaces are not supported in the MSP mode. However, if an account switches to the service desk mode at any point in time, it will have the option to add Workspaces. 

Accounts with sandbox created before 4th Jan 2023

The account will be eligible when all the old sandboxes in the account are destroyed. 

Accounts on the old billing platform (non-UBX)

We are planning to migrate these accounts to the new billing platform (UBX) by July 2023. This would make them eligible for workspaces. 

Accounts on old user authentication platform 

We are planning to migrate these accounts to the new authentication platform by July 2023. This would make them eligible for workspaces. 

Accounts with old-gen project management 

These accounts would be eligible for workspaces once new-gen project management is enabled in their accounts.