If you have installed Microsoft on-premise Active Directory Orchestration App, use this use case to automate the employee onboarding process. The automation flow showcases two core actions in Microsoft Active Directory—creating a new user and adding user to a relevant group based on their designation.
Automation Flow
Here's how the automation workflow can be created:
- Go to Admin Settings > Workspace > Workflow automator.
- Click New Workflow. This opens the new workflow page.
- Configure the workflow to add steps specific to creating a user on Microsoft Active Directory.
- Select the Microsoft Active Directory orchestration app and the create user action.
- Select the app configuration/credentials and an orchestration server from the dropdown list of onboarded servers. This selection will be required for all Microsoft Active Directory app nodes.
- Use the placeholders for user attributes provided in the service request to configure the create user app node.
- Click .
Whenever a new user is created, they are added to the specified group in Microsoft Active Directory. The user's name is used as a placeholder.
Note: The successful execution of the user creation action will be checked for in the subsequent node, if the status code for the action is returned as 201, the workflow will add a note to the SR ticket and proceed. Else, a failure notification note will be added to the SR ticket, specifying the reason for failure.
The employee onboarding automation workflow in action:
