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Freshservice for MSP Once you are added as a watcher to a ticket, you can remove yourself from watcher list by clicking on the “Star” icon within the ticket. You can only remove yourself from the watcher list and can’t remove other agents.
How to remove a watcher from a ticket?
Once you are added as a watcher to a ticket, you can remove yourself from watcher list by clicking on the “Star” icon within the ticket. You can only remove yourself from the watcher list and can’t remove other agents.