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Freshservice for MSP As of now, agents won't receive a notification on completion of a quest. However, they could always navigate to their agent profile and view the badges they've earned over time.
How will agents be notified when they complete a quest?
How will agents be notified when they complete a quest?
As of now, agents won't receive a notification on completion of a quest. However, they could always navigate to their agent profile and view the badges they've earned over time.