I'm the account admin but my account has been set up as an occasional agent, and I can't login

I'm the account admin but my account has been set up as an occasional agent, and I can't login - what do I do?

Modified on: Wed, 18 Sep, 2019 at 1:42 AM

Since you are an Occasional agent, your account would use day passes to login to the system, you would not be able to login if there are no day passes left. You can reach out to our support team at support@freshservice.com for purchasing additional day passes.