There are chances that the code copied from Freshservice would contain your CNAME for the portal and not the Freshservice domain URL. Please do check it once and also check if the URL is https supported for the feedback widget to work.It is better to use the default Freshservice URL here.
I have copy pasted the feedback widget code but still, I am unable to view the feedback widget on my website. What could be the issue?
Modified on: Mon, 4 May, 2020 at 2:00 AM
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