A Webhook is a callback to an application or a web service that is triggered when a specific event occurs, this is configured using the workflow automator. This means you can set up a Webhook to look for a specific update, change or action to occur in your Helpdesk and it will automatically push the information you specify to the application you want.
Modified on: Wed, 18 Sep, 2019 at 12:47 AM
Did you find it helpful?
Can you please tell us how we can improve this article?