- Workflow Automator is an automation engine which listens to certain events like Ticket creation, ticket update and lets you perform specific actions based on certain conditions specified in the workflow Automator.
- Supervisor runs on all tickets, once an hour, based on a time based update; could be used for updates you are looking to make based on "time since" conditions, for an existing ticket.
How are Workflow automator and Supervisor automations different from each other and how could I use them appropriately?
Modified on: Thu, 7 May, 2020 at 3:54 PM
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