What's new

Note: This is currently in Beta and will be available to all customers soon. Here’s what you get with the update: Auto installation of Servicebot ...

Note: This feature is available on Slack and will be available on Microsoft Teams soon.  Minimize app hopping by enabling everything your agents and app...

Note: This is a Virtual agent enhancement and it's available on both Microsoft Teams and Slack. Freshservice’s Virtual Agent enables your employees ...

Your internal support teams are overwhelmed with issues being reported across all channels - like emails and support portals. Employees end up waiting for a...