Note: This is currently in Beta and will be available to all customers soon. Here’s what you get with the update: Auto installation of Servicebot ...
Wed, 25 Jan, 2023 at 1:10 PM
Note: This feature is available on Slack and will be available on Microsoft Teams soon. Minimize app hopping by enabling everything your agents and app...
Tue, 10 Jan, 2023 at 3:48 PM
Note: This is a Virtual agent enhancement and it's available on both Microsoft Teams and Slack. Freshservice’s Virtual Agent enables your employees ...
Tue, 8 Nov, 2022 at 6:51 PM
Your internal support teams are overwhelmed with issues being reported across all channels - like emails and support portals. Employees end up waiting for a...
Tue, 5 Oct, 2021 at 6:13 PM