Slack

Rename the ServiceBot application in Slack to match your brand and improve internal adoption. Here's how you can change the name for your Freshservice S...

Collaboration is inevitable in a work environment. But when agents need to collaborate, switching between Slack and Freshservice hinders their productivity ...

If you are still using the Slack (legacy) or Servicebot (legacy) apps, we highly recommend you to migrate to the new and updated slack integration for Fresh...

When employees face issues and need assistance, they quickly hit up relevant channels on Slack to get immediate assistance. These queries become tricky f...