Sandboxing in Freshservice

As an admin, making changes to automation rules and configurations in your production account can be tricky. However, you don’t want to be restricted from ...

Note:  Refer to the below solution article for the sandbox created after Jan, 2023.            Refer to this solution article to know about sandboxing in...

Table of contents 1. Sandbox in a multi-workspace account 2. Sandbox for both Global and Local configurations 3. Modules that are copied to sandbox and s...