Managing Notifications

Freshservice lets you post announcements to share updates with agents and end-users. This is particularly helpful for bringing teams up to speed with new re...

Notifying users at the right time can improve response and resolution times. In addition to receiving updates on Freshservice activities through emails, age...

If you had not customized the requester portal before the revamped Notification Center was launched, you should be able to use the feature in the requester ...