Freshservice lets you post announcements to share updates with agents and end-users. This is particularly helpful for bringing teams up to speed with new re...
Tue, 11 Apr, 2023 at 5:15 PM
Notifying users at the right time can improve response and resolution times. In addition to receiving updates on Freshservice activities through emails, age...
Tue, 30 Jan, 2018 at 4:00 PM
