Freshservice makes it easy for you to stay on top of activities in your service desk by letting you create tasks with respect to every ticket, problem, chan...
Thu, 15 Nov, 2018 at 8:29 AM
You can create tasks in Freshservice and assign them to different members in your team to make sure that they are in-line with whatever you want to do. ...
Thu, 2 May, 2019 at 3:26 PM
The My Tasks section on your Dashboard displays a list of upcoming tasks that are assigned to you. The easiest way to mark them as completed is by clic...
Thu, 1 Dec, 2022 at 11:40 AM
You start your day’s work by logging in to your Freshservice account. To help kickstart your day, the calendar shows the tasks and changes you need to wor...
Thu, 15 Nov, 2018 at 7:03 AM
Operational Level Agreements (OLA) policy lets the support team have internal agreements with the teams that they collaborate with. Admins can configure OLA...
Thu, 1 Dec, 2022 at 11:40 AM
